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CLIENTS

Our philosophy is simple: if our clients aren't happy we aren't happy! Web design may be a relatively new industry but we have an old fashioned commitment to customer service that is second to none and consequently our clients have always been our best advertisement. 

"Thank you very much for our new website. From beginning to end your services in building our website has been professional in all respects. The vibrancy and creativity shows throughout the site and communicating with you has been so easy. We will certainly recommend you to all."
Greg and Sue Lodge - Tubby and Padman Boutique Accommodation

"I chose Smashing Time Web Design because it quickly became apparent that they were a cut above their competitors in three critical areas: professionalism, attention to detail and service. I had ideas about what I wanted the site to be. We sat down and discussed these and I left our first meeting confident that the end result would be spot on.

Smashing Time Web Design did what they promised throughout the process. They met deadlines, provided progress updates and kept up their incredible level of service. Such was the level of service that I often felt as if I was their only client - credit to Lisa and her team given I am but one of many.

Most importantly, Smashing Time designed a brilliant web site. I wanted a unique and visually striking online presence that would represent the professionalism and quality of my business and that is exactly what they delivered."
Sam Patterson - Life Coach

"When re-branding our company about six months ago, we made the decision to have a new website designed. We were aware of the risk involved in re-branding and we decided that we required the services of a web design team who would be cognizant of our special needs and capable of bringing them to fruition.

After just one meeting, I was certain that Lisa, our project manager, knew exactly what we needed and had the team that could deliver their promises. Lisa's enthusiasm and knowledge gave me the confidence to stop looking and take the plunge after spending what seemed like ages investigating web design companies.

Rather than revamping our existing website, it was decided that a new website needed to be designed to reflect our new corporate image. Our present website was so 'choked' with key words in an attempt to achieve good search engine rankings, it was to the detriment of the overall look and feel of our website. Smashing Time Web Design were able to design a website that not only looked great but also had optimum functionality.

It was essential that our website had outstanding SEO as our new company name demanded a change to our URL. After working so hard over a ten year period to ensure that our old URL was always 'front page news' for search engines, we were devastated to think that we would be starting at the bottom of the search engine heap. We need not have worried - the staff at Smashing Time Web Design have designed a great looking website that really works for us. We have received many compliments on our website from both clients and associates and, six months on, we have made up all the ground that we lost when changing our URL - thanks to the 'SEO gods' at Smashing Time Web Design.

We would recommend Smashing Time Website Design to anyone wanting to take their website to the next level."
Patty Carr - GripGuard


"I have used Smashing Time Web Design as my web developer for the last few years now. In that time they have developed two websites for me for two different businesses. The common theme in these websites is how fresh they look (unlike anything else floating around on the world wide web!)

The amount of work I've generated from these sites is quite incredible as is the constant stream of feedback I get on how great my websites are. The cream on the cake is that both sites have exceptional Google rankings I would never have been able to achieve without Smashing Time. Actually, that's not true, the real cream on the cake are the staff who are so fabulous to deal with, are extremely efficient and hold my hand as it needs to be held through all things technological!"
Claire Burgess - Life Coach & Executive & Business Coach


"Working with John and his team at Smashing Time Web Design was a real pleasure. From the first meeting they were enthusiastic and passionate about the project. Whilst we had some ideas about what we wanted to achieve, they were able to take our concept to a whole new level. With the new design they have definitely captured the feel, spirit and vibe of City Library and improved the accessibility which was a prime aim. With the CMS we are also able to update the site easily without worrying about compromising the integrity or style. Thoroughly recommended!"
Sarah Field - Information Services Coordinator, City Library Melbourne


"Smashing Time Web Design made the process of updating our website so easy with fantastic input not only on a creative level but also with the practical applications. The website has been a fantastic tool for not only our current patients but also for reaching new clients. The convenience of making appointments online and also for general enquiries has been so well received. By far the most important addition to our site was the programming of Buylens by John and the team (Buylens is a module to allow the purchasing of contact lenses online). Every month sales have increased and our patients are delighted with how convenient and easy the process is of ordering and receiving their contact lenses."
Sarah Bell - Business Development, Andrew Gaddes Opticians

"Given my complete naivety about the world of web design, Smashing Time Web Design not only educated me soundly on the subject but patiently provided constant support and advice along the road to creating my website - I could not possibly have asked for a better experience - absolutely first class all the way!"
Heath McKenzie - illustrator


"The staff at Smashing Time Website Design made the whole experience of getting a website so easy. I was amazed when we started receiving order enquiry emails within 4 hours of the website being launched and in just 3 months we had over 1700 hits and a noticeable increase in telephone enquiries. We're getting many enquiries and sales from interstate and overseas, which was a benefit I hadn't thought about, but it's now really easy to justify the cost of the website as these are all sales we simply would never have made without the website."
Graeme Urch - Manager, British Car Components


"...the website is a very professional job, and suits us well - not too "flashy" but well laid out and modern, in keeping with a forward thinking organisation. Smashing Time's attention to detail, ability to react to our needs and the no-nonsense approach are all in their favour. And the updates and comments that we make are always acted upon without question. The fact that the number of 'hits' is increasing, and that people consult the website and then ring us or visit, is what it is all about."
Major Paul Handel - Manager of the RAAC Memorial & Army Tank Museum


"Well I had some reservation about someone of British stock designing our Website, this is because you POMS have been showing poor form over the last several years, tennis, cricket, rugby, darts, soccer and marbles to mention a few. But it appears that some of the competitive spirit of us Aussie's has rubbed off us onto you, and you have produced a winner, bloody good job mate!"
Warrant Officer Joe Linford - Curator RAAC Memorial & Army Tank Museum

 

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